TeleHealth

Web Privacy Statement

Web Privacy Statement

FlowTelehealth is a virtual healthcare consulting service specializing in male fertility. FlowTelehealth is committed to protecting the privacy of every person who visits the FlowTelehealth Web site so that each person will feel free to book an online appointment, disclose pertinent information, purchase retail products, and / or make inquiries/comments on our site. As part of FlowTelehealth’ effort to protect the privacy of your personal information while visiting the FlowTelehealth site, we created this web privacy statement to inform you of the privacy standards used to ensure the security and confidentiality of your information. The following information details how FlowTelehealth uses information that you provide to us via the FlowTelehealth Web site and answers commonly asked questions regarding the privacy of your personal information.

What personal information does FlowTelehealth web-services collect?

FlowTelehealth obtains personally identifying information about you only if you voluntarily choose to provide such information to book an online appointment, purchase retail products and / or correspond with FlowTelehealth. All on-line information provided by FlowTelehealth patients and customers is collected for internal healthcare and business use only. No information is shared with any third party.

How does FlowTelehealth protect the security of your information?

FlowTelehealth maintains all personal patient and customer data within the FlowTelehealth information network which operate only on secure Canadian mainframes/servers. The general public may not access this information.

Cookies

FlowTelehealth tracks visitors to our Web site by collecting data elements called cookies. Cookies collected from the FlowTelehealth Web site are used to (1) enable certain functions and tools on this Web site, (2) assist in the navigation of the Web site, (3) Track resources and data used on this site, and (4) remember computer settings. FlowTelehealth also collects other forms of non-personal information, such as browsers used to access our Web site, search terms used to find the Web Site, and traffic referrals and links to our Web Site. Cookies are not permanently maintained within our tracking system. You may prevent your computer from accepting cookies by modifying the properties on your Web browser; however, stopping your computer from accepting cookies may limit your Web browser’s functionality on the FlowTelehealth Web site.

FlowTelehealth uses the services of Google Analytics to analyze traffic to the various FlowTelehealth Web pages. Neither of these programs creates individual profiles for visitors, nor does FlowTelehealth collect any personally identifying information using these services. Data collected regarding site usage is compiled in aggregate to improve the performance of the site. If you do not wish your information to be included in this aggregated data through Google Analytics, you can download and install Google’s “Google Analytics Opt-out Browser Add-on”.

Internal Uses

We may use your personal information within FlowTelehealth (1) to provide you with the services and products you request, (2) to assist with your questions about our services, billing, payment methods or use of our Web site, (3) to process or collect payments made in connection with our products and services to you, (4) to evaluate our services and products and to conduct customer surveys, and (5) to communicate to you about new services and products that may be of interest to you.

Disclosure of Personal Information to Third Parties

We will not give, sell, rent, loan or otherwise disclose any personal information to any third party, unless (1) you have authorized us to do so, (2) we are legally required to do so, for example, in response to a subpoena, court order or other legal process, and/or (3) it is necessary to do so in order to protect and defend the rights or property of this Web site. For example, with your consent, we may disclose your personal information to a third-party vendor that we engage to mail your test results or courier a purchased product to you. We also may share aggregate, non-personal information about Web site usage with unaffiliated third parties. This aggregate information does not contain any personal identifiable information about our users.

Internet Links

As a convenience to our site visitors, the FlowTelehealth Web site may contain links to a number of sites that may provide useful information. Links contained on the FlowTelehealth Web site that transfer you to a non-FlowTelehealth site are not maintained by FlowTelehealth and may contain different information and/or different privacy policies from those of our Company. You may review the privacy policies of these Web sites and/or receive specific information regarding that site’s privacy policies and procedures after leaving the FlowTelehealth site. FlowTelehealth is not responsible for the content or privacy practices of a non-FlowTelehealth Web site. FlowTelehealth does not control, or have any input into, whether our business partners or Internet-linked sites use or accept cookies on their sites.

Changes to this Web Privacy Statement

FlowTelehealth may alter or make changes to this Web privacy statement from time to time when developments occur and/or technology improvements are implemented. When changes are made, we will update our privacy policy and notices. Please review this page periodically to ensure that you are aware of any such updates.

Your Consent

By visiting and using the FlowTelehealth Web site, you are giving your consent to the terms outlined in this FlowTelehealth Web Privacy Statement.

Children’s Access

FlowTelehealth is committed to the protection of children’s privacy, security, and safety. Our Web sites are created for an adult audience and are not designed or intended to attract children in any way. We do not knowingly solicit, collect, or accept any information from children on this Web site.

How to contact us

FlowTelehealth welcomes feedback and questions regarding our Web Privacy Statement. If you need further information or have questions regarding this document, please send an e-mail to: [email protected].

Policy last updated on: 1/22/2026